Comcast really wants to replace boxes that are old brand brand new people

The Philadelphia Inquirer by Jonathan Takiff

Comcast wants your old cable package, demanding it out for a new one that you swap.

Initially, the pitch seems appealing. Would youn’t desire the added interactive features, much much deeper mix of web and cable networks, and sound control now available aided by the X1 platform and cable receivers? To have it, you will need to throw in the towel your box that is old your stash of championship game moments, comedy bits, favorite movies, and never-to-be-rerun concert programs.

While satellite television receiver/DVRs from Dish system and DirecTV enable consumers to maneuver or keep programs for a external drive that is hard could be attached to a fresh receiver, that choice isn’t available with Comcast Xfinity or Verizon FiOS bins.

Relating to a Comcast supply, there isn’t any option to move tracks directly from an old model to a brand brand new one. Nevertheless, no more than 5 per cent of clients nevertheless have the boxes that are outdated.

There isn’t any recourse that is legal the increasing loss of past recordings. Consumer agreements which are finalized before activating gadgets hold that the supplier or maker cannot be held responsible for significantly more than the expense of the hardware if or once the item does not perform.

So which set-top boxes are increasingly being targeted? The reasonably older ones (see below). Comcast’s regional vice that is senior Jim Samaha recently sent a letter to those customers impacted.

Germantown, Philadelphia resident Tom Di Nardo ignored the very first few letters: “I’m constantly mail that is getting Comcast.” Then this previous week-end, warning messages began turning up on their television every 15 minutes declaring their solution was going to be disrupted.

“Older containers like yours can not keep pace with brand new features and certainly will lose HD networks. So we’d want to supply a unique one.”

This reduction of high-definition stations on older cable containers is occurring because Comcast changed the means it delivers signals.

Initially, a few hundred networks had been moved simultaneously through cable lines up to a set-top field, where customers tuned into the people they wanted. Now, using the X1 platform and an even more refined MPEG-4 digital compression scheme, only the channel you have chosen is streamed into the cable field as being a much smaller file.

That radical change frees up the bandwidth to carry additional HD and Ultra-HD stations and, more crucial, faster online sites that Comcast might have to depend on if the trend to streaming movie suppliers, like Netflix, Hulu, Sling TV, and Amazon, continues. The brand new technology also provides a lot more recordable program storage, “in the cloud,” that won’t disappear in the event that you change containers once again.

East Mount Airy, Philadelphia resident Elayne Bender has already been mourning the increased loss of favorite episodes regarding the Voice and “classic Saturday Night Live bits” that may vanish whenever she swaps out her present cable field.

Di Nardo, a longtime music that is classical and writer, is bemoaning the 18 hours associated with Metropolitan Opera’s Ring pattern – a $16 million homage to Wagner’s masterwork – he dutifully recorded on WHYY’s Y2 arts channel in hd.

To make certain that all is certainly not lost, he is now in the middle of copying those programs by way of a DVD recorder – something that Toshiba, Panasonic, and Magnavox quit creating a few years back but could nevertheless be present in limited quantities online. “The transfer to video disk is time intensive – it offers to be performed in realtime – in addition to image quality is standard meaning, not too good,” Di Nardo stated. “But it beats recording the operas having a camera or a smartphone held up while watching television display screen.”

Obsolete Comcast cable package models

DCH3416, DCT6200, DCH3200, DCT6412, DCT3416, DCT6416, DCT5100, DCH6200, DCT3412, and DCT6208. A $60 service fee will be charged if an installer is dispatched to your residence. Nonetheless, it yourself, you pay nothing and get a free return label for the old box if you can do.

В©2017 The Philadelphia Inquirer Written By Tribune Information Agency, LLC.

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